At Triton, sustainability in business telephony is a constant commitment.

Every quarter, we take a close look at how we’re operating to identify where we can reduce our environmental impact. As part of our ongoing focus on sustainability in business telephony, we’re finding smart, practical ways to lower our footprint while maintaining the reliable service our customers expect.

Here’s what we’ve been up to in Q2:

Powering down, emissions down

All team members are now switching off PCs when not in use. As a result, we’ve reduced office energy consumption by 20% this quarter, especially with ‘Work from Home Fridays’ firmly in place Less energy used means less environmental impact. We’ve found this to be a simple step that’s adding up.

Zero to landfill for electrical waste

We’re proud to report that we’ve hit 100% of our target for recycling all electrical items through our certified recycling contractor. We dispose of every item responsibly and in full compliance with WEEE regulations. Furthermore, this helps keep tech waste out of landfills.

Remote support = fewer road miles

Virtual meetings and remote support continue to play a big part in cutting down on travel, for example, by replacing routine courtesy check-ins. Between us, we’ve reduced car travel by 126% over target, thanks to increased use of Microsoft Teams and smarter scheduling. We handle customer support remotely wherever possible – site visits only happen when necessary or requested.

Small office, big picture

Meanwhile, our business park is stepping up, too. Food waste bins are being introduced across the estate. Whilst the impact on our small office may be modest, it’s a great move towards sustainability overall.

We’re proud of the progress we’ve made this quarter and know that every small step counts.

Our focus remains on finding practical, effective ways to reduce our footprint without compromising on service. These changes show our long-term dedication to sustainability in business telephony.

In addition to our own best practices, we’ve also been looking into our suppliers. It’s important to make sure they’re reducing their environmental impact wherever they can too. For one of our suppliers, Gamma, you can view their ESG policy here: https://gammagroup.co/company/esg/

Do you want to work with a connectivity team that’s plugged in to both your business and the planet?

Get in touch today for a no-obligation review of your current set-up.

0800 849 8030
info@tritontelecom.co.uk

See our Q1 update here: Triton’s Q1 Sustainability Update!

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At Triton, sustainability isn’t just a buzzword. It’s part of how we operate.

Each quarter, we review our practices to find ways to reduce our environmental impact while maintaining the excellent service our customers expect.

Here’s what we’ve been working on recently:

Reducing Our Carbon Footprint: By shifting more of our client interactions to virtual Teams meetings and shipping equipment rather than performing on-site installations, we’ve reduced our travel by 1,200 miles this month alone. Fewer miles on the road means lower carbon emissions – a win for us and the planet.

Responsible Recycling: We believe old technology shouldn’t go to waste. This quarter, we’re recycling approximately 40 Polycom handsets through our WEEE-certified recycling contractor, ensuring these devices are disposed of responsibly and in line with industry regulations.

Office Improvements: Sustainability starts at home (or, in our case, the office). Our next action is to improve our recycling bin initiative to better separate recyclable materials and reduce landfill waste. We know there’s always more to do and are committed to pushing ourselves further every quarter.

Stay tuned for our next update as we continue to find new ways to make a difference.

Fancy partnering with connectivity specialists who also care about the environment? Contact our friendly team today for a no-obligation review of your current set-up.

0800 849 8030
info@tritontelecom.co.uk

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At Triton Telecom, we’re doing our part for the planet. Last year, we committed to introducing a sustainability policy and here’s how we’re progressing:

Reducing travel miles: We’ve exceeded our target by 262%! By embracing Teams calls and using public transport for appointments, we’re cutting unnecessary travel and reducing our carbon footprint. In addition, by being based in the Midlands, we make sure we’re never far away from the likes of Birmingham, Coventry, Solihull, Leicester and the rest of the UK.

Recycling initiatives: We’re proud to hit 100% of our target for recycling electrical items through our dedicated contractor. Next on the agenda? Improving office recycling – dedicated bins are on their way!

Energy efficiency: After a recent energy audit, we’ve identified more ways to improve, including switching devices off at the mains and exploring cloud-based solutions to reduce energy usage. Our electricity usage is already down by 90%, with solar panels contributing to greener power on-site.

We’re thrilled with the progress so far and are excited to continue pushing for more sustainable practices.

We’ll be sharing quarterly updates to keep you informed on our journey, so keep an eye out for our next update!

Fancy partnering with connectivity specialists who also care about the environment? Contact our friendly team today for a no-obligation review of your current set-up.

0800 849 8030
info@tritontelecom.co.uk

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Empowering Communities Through Connectivity

Grace Cares are creating a positive impact by serving their community, supporting Health and Social Care nationwide and championing sustainability. By offering free telephony services, Triton Telecom aims to enhance the communication infrastructure of Grace Cares, thereby enabling them to reach more people and streamline their operations.

“We are thrilled to partner with Grace Cares and support their incredible work,” said Dean Billington, Managing Director of Triton Telecom. “Effective communication is crucial for the success of any organisation. By providing free telephony services and support, we hope to empower Grace Cares to connect with those in need of care equipment and their support more efficiently and effectively.”

A Year of Impact

“Having reliable and advanced telephony services will make a huge difference in our ability to coordinate effort and provide ongoing support,” said Hannah Montgomery, co-founder of Grace Cares. “We are very grateful to Triton Telecom for their generosity and support.”

Building Stronger Communities Together

This partnership is a testament to Triton Telecom’s commitment to giving back to the community and supporting organisations that make a tangible difference in people’s lives. By collaborating with Grace Cares, Triton Telecom is not only providing essential services but also fostering a spirit of solidarity and community engagement.

For more information about Triton Telecom and their partnership with Grace Cares, please contact info@tritontelecom.co.uk

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This recognition is a testament to our team’s dedication to providing outstanding customer service and going above and beyond for our customers. Amazing customer service is essential to everyone at Triton as it helps create a positive customer experience. It builds loyalty and allows for a smooth transition over to our services.

We call our customers every 3 months to check in and see how they’re doing. This can help identify and address any issues or concerns that customers may have, leading to improved products and services.

We are grateful for this honour and will continue to strive for excellence in serving our customers.

Jodi, our Sales Executive and Natalie, our Marketing Executive, attended the awards and accepted on behalf of the team at Triton.

Thank you to Henrik Court of Henrik Court Events for putting on a wonderful awards night and providing a platform to recognise companies for their outstanding achievements.

Would you like to experience some of our award-winning customer service? Feel free to get in touch with the team for a chat about your business connectivity.

???? 0800 849 8030  admin@tritontelecom.co.uk

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But as we progress now into more permanent ways of working in a post-Covid landscape, businesses must adjust their technology stack to not only survive the new conditions but thrive.

What is ‘Hybrid working’?

‘Hybrid working’ describes a working environment in which an organisation’s employees split their work between office-based locations and home or other remote locations. Several publicly visible, global businesses have announced their intention to continue this indefinitely, allowing employees to work how and where they choose, including BP, Twitter, Capital One and Microsoft.

Commercial benefits

Hybrid working presents organisations with new challenges, but it also offers them opportunities that may not have been considered viable in more traditional office-based work environments, also encouraging the adoption of cloud services as part of accelerated digital transformation projects.

Looking at it from the point of view of a business, hybrid working creates an environment in which organisations can potentially get the most out of their workforce. Every employee is working in their preferred way, in their chosen environment. What we’re seeing is businesses looking at the technology solutions they need to enable this.

From a commercial standpoint, the introduction of the cloud-based technology solutions required for effective hybrid working can save cost and increase efficiency if correctly implemented. Reducing on-site hardware for IT and telecommunications and switching to monthly subscription-based services will allow a transition from CapEx to OpEx, meaning no upfront expenditure and improved cash flow, while compliance, resilience and scalability are improved.

As well as the improved agility, it is possible that hybrid working can reduce costs in other ways, perhaps through lower demand for office space, or through simplifying IT requirements for a business. While it may seem complex to have remote workers utilising cloud-based tools, often your provider should be able to provide all the necessary training for your employees, meanwhile, the responsibility for hosting, servicing, and upgrading your services will also fall to the vendor.

Employee benefits

Employees of many businesses have now either worked in part or entirely from home for 12-18 months. It would be easy to assume the return to office will be painless and simple, but in some cases, workers have become used to their new routines, and the benefits brought about by working in such a way.

Saved costs, and the time gained by removing the need to commute, leading in many cases to a better work–life balance through allowing more time for family, friends, and exercise are the most tangible benefit of remote working. However, additionally, many workers cite a greater ability to focus with fewer distractions, IT upskilling and higher levels of motivation as further benefits.

A good hybrid working policy will make it seamless for employees who will likely benefit from these benefits, and for whom a role is suitable for remote work at times. However, it is also essential to consider those who are keen to return to the office. Ultimately this will lead to higher levels of employee job satisfaction and reduced absence rates.

Lastly, a hybrid working policy should allow businesses to attract new talent, driven to find an employer with flexible working options, or who may otherwise have been geographically unsuitable, or perhaps would not have been able to commit to a full-time commute to an office location.

New technology in an adapting world

Hybrid working can bring commercial and employee benefits when implemented well. Reduced office space and demands on IT and other services can save businesses costs, while cloud migration increases efficiency and agility. Meanwhile reduced time commuting, better work-life balance and increased flexibility can improve well-being for staff.

However, in a hybrid work environment, businesses continuing to rely on their existing technology stacks and business policies may struggle to adapt. Employees need to be able to work seamlessly between workplace and home, and there needs to be ease of connectivity between people in the office and those working remotely. Older technology solutions may not translate seamlessly into hybrid work environments and businesses may need to upgrade to see the full benefits.

How does your technology stack encourage relationship building and collaboration? Does your business use instant messaging or collaboration tools such as Teams to promote ‘ad-hoc’ discussion, and if so, are they setup for online meetings by default and do they also allow employees to make external phone calls from the same system? Considering a unified communications strategy could be central to ensuring many other challenges are easily overcome

To learn more about how Triton Telecom can support a transition to hybrid working, please give us a call at 0800 849 8030 or email admin@tritontelecom.co.uk.

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We’ve put together a short video with our technical support, Ryan, to explain the ins and outs of the future of telephones.

As a recap:

• Traditional analogue lines will be cut off by 2025, and replaced by a cloud-based system going forward
• Everything can be done remotely, saving you money and time
• It’s great for remote workers, allowing calls to be taken wherever you have a wi-fi signal

If you wish to find out more information about switching to a VoIP phone system, contact us on:

???? 0800 849 8030

admin@tritontelecom.co.uk

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Triton Telecom is proudly sponsoring the Digital Disruptor category for the Epic Future EPIC Awards taking place in September.

EPIC Future are a charity that works to allow young people to embark on their business journeys with the knowledge and guidance they need to really make their mark on the world.

Helping young entrepreneurs is extremely important to Triton, especially with the rise in living costs. The team can’t wait to celebrate these new businesses and the amazing people behind them.

Director and owner of Triton Telecom, Dean Billington said: “Being a telecoms and connectivity company, we felt it was crucial to highlight these fantastic entrepreneurs as well as the wonderful support that EPIC provide all year round

“With the rate that things are advancing, young people need to be thinking outside of the box and that’s exactly what those nominated have done. That’s something that myself and the team at Triton are really happy to be supporting.”

The awards are being held at the prestigious BGF Offices in central Birmingham on the 15th of September and give the new business owners the chance to network with some of the best and most experienced business directors and employees.

Tickets for the awards are available to buy here.

If you wish to learn more about who EPIC Future helps, visit their website at www.epicfuture.co.uk.

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Support us as we take a break from telecoms to climb Mount Snowdon in September. Find out more about the great causes and why they’re doing it below.

Who are the charities you are supporting through this?

Free@last work to improve the lives of children and young people of Nechells, Birmingham through providing fun activities as well as resources to equip the next generation for change.

Edward’s Trust offers a holistic approach to supporting parents and young children through bereavement and loss. They offer counselling (1 to 1 or as a couple) support groups, play therapy, wellbeing therapies and social events.

Smile for Joel works to support families torn apart by murder and terrorism, raising awareness to safety abroad and the Prevent programme.

Who from Triton Telecom is taking part?

 Ryan Sherwin, Technical Support

Natalie Worledge, Marketing Executive

Dean Billington, Director

Here’s what each climber had to say:

Ryan: “Climbing this mountain is going to be BIG change from my usual technical support role and I’d be lying if I said I wasn’t a bit nervous. However, I’m proud to be supporting these charities and I’m training hard in the gym! Wish me luck!”

Natalie: “I’ve climbed Snowdon once before, but I’m so excited to do it again – this time for three great causes! Even though I know it’ll be tough, I want to help make a difference in the lives that these charities so effectively help. Please help support us!”

Dean: “We are very proud to be supporting these charities who help less fortunate people with their challenges, their ‘mountain to climb’, so Triton are Climbing one. Please help us help them by sponsoring us to climb Mount Snowdon on September the 9th.”

When is it happening?

Although our training has already started, we won’t embark on our journey until the 9^th of September – that’s plenty of time to get your donations in!

How can you support us?

We have a GoFundMe fundraiser that’s live RIGHT NOW. Our goal is £500, but we’re hoping to smash that out of the park and really raise a massive amount for these charities!

Here is the link: https://gofund.me/f45f060f

For updates on our adventure and training, follow our social media to see exclusive content about this and our other charitable adventures.

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